Check Out

Let us manage the most important process for end of tenancy.

How it works

On the last day of the tenancy, an inventory clerk can meet the vacating tenants at the property to collect the keys and report on the condition of the property compared to when the tenancy commenced.

After the property has been handed over to us, we work our way through the property, detailing its condition in comparison to the inventory and check in report when they moved in. The inventory clerk will take a new set of pictures of defects or issues plus overview pictures of each room/area; to compile a check out report. The clerk meticulously details any damage, marks, cleaning or maintenance issues. Meter readings are taken and recorded then keys are recorded and returned to the landlord or agent. Major issues are reported immediately.

The report is then compiled to show the original check-in report with an extra column added to describe conditions at check out next to each item, itemising any defects to fully support any claim that you may have against the tenant’s deposit and stand up to scrutiny if it ended in dispute. The defects and issues are additionally compiled in a handy section at the bottom of the report for ease, along with the action relating to the specific defect.

View and download our sample Check Out report

You can view an example of our Inventory Check Out report on our sample reports page. We have put together a list of property inventory Frequently Asked Questions, so if you aren’t a seasoned property manager or are unsure about the process then this should answer any questions you have, or get in touch.

View sample report

It’s a fact

The burden is on the landlord to provide evidence that shows why they are entitled to claim money from the tenants deposit.

A high standard third party inventory and check in report and check out report are crucial evidence to ascertain any damages to the property.

A guide to Check Out reports

We have put together a list of common Q&A’s below:

What is a Check Out report?

A check out report is conducted on the last day of the tenancy and details the condition of the property in comparison to the inventory check in report.

Any new defects, marks, missing items, items to be removed, cleaning or maintenance issues and discrepancies are photographed and detailed. Each damage will have an ‘Action’ that will suggest the liability for any reasonable deposit deductions or landlord responsibility to fix before the new tenants.

What is included in a Check Out report?

Smoke alarm and CO2 detector testing
Meter images and readings
Details of all keys returned
Overview of cleaning
At least 3 overview photos of each room
Detailed description on any changes to the original inventory report
Images of all new defects and discrepancies
Power testing of switches and appliances
Locks tested
Blinds and windows tested
Third-party suggestions on liability and actions

Can Assist conduct a Check Out report if you did not do the original Inventory?

Yes! We can manage check outs even if the original inventory check in was carried out by a different property inventory company.

What happens if I do not have the previous Inventory report?

Do not worry, we can still conduct an inspection of the property plus the condition of its contents, and compile an inventory and schedule of condition.

However, we will not be able to suggest any actions or liabilities as it would not be known if the defect, found at the time of the inspection, was already in-situ when the tenants took possession. This means that all damages listed in the inventory schedule of condition must be discussed directly with all parties to determine any deposit deductions.

Do the tenants have to be present for the Check Out?

No! We are a third-party inventory provider and are not influenced by any tenant comments or suggestions to the check out report. Our clerks must focus on compiling an accurate report, therefore, tenants cannot accompany our clerks during the inspection.

We are happy to meet the tenants for key-handover, can collect keys from a local agent or meet at the property for access.

When will I get the report?

We have a 48 hour turnaround but if you require an urgent report, do let us know and we will make your report a priority at no extra cost.

Do you get involved with deposit deductions?

No. Once the report has been provided, the contents are to be discussed directly between all parties concerned.

Look out for our new Disputes service coming soon!

How to I book a Check Out report?

Simply use our online booking form, email us at info@assistinventories.co.uk, or call 020 3322 6662. Client account holders can make bookings direct via their dashboard.

Book a Check Out Report now!

We provide nothing but excellence and outstanding property inventory services.

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Our property inventory services:

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Property Viewing

Let Assist save you time and travel costs by showing your property to your prospective tenants.

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Disputes

New service coming soon that analyses any evidence and reports by all parties to propose deductions.

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Inventory & Check In

A thorough report of the property and its contents before your tenants move in. Includes smoke alarm testing, meter readings, key details and handover.

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Don’t just take our word for it, see what our happy clients say and read through our case studies…

“They’re exactly what you want from a company, quick, responsive and takes the hassle out of trying to do them yourself! Worth every penny in my opinion.”

Craig Mootoo, N2

“I have worked with Assist Inventory for a number of years. The communication is simply excellent and swift. Their electronic reports are clear and easy to use. In comparison to other companies, their services are also more reasonably priced. Highly recommended to other landlords!”

Yuan Baumers, KT17

“Excellent service. Professional. Prompt. Pleasant. Thorough.”

Amanda Pierre, KT2

“Very professional. Quick to respond and very flexible with timings. Knew all the legals too.”

Emma Moretti, SW15

“We first started using Assist when our current clerk let us down last minute for a booking. We were so impressed with their efficiency and the quality of the report that we now use them as our number one contact for all property inventories.”

Marsh & Parsons, W14

“Assist Inventories are an absolute pleasure to deal with. They compliment our business and make our job easier as they are super thorough and efficient”

Wigmore Jones, SW1

“Assist are absolutely superb, been using them for years and they are reliable, go the extra mile and great value for money. Wouldn’t use anyone else! “

JXL Developments, Essex

“Assist are fantastic. They are responsive and organized. The inventories are always of high quality and have been an essential form of evidence for us in deposit disputes.”

IPS London, SE6

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Who we help

Delivering accurate and detailed property inventory reports for Letting Agents, Landlords and Property Developers throughout Greater London, Surrey, East Sussex and Kent.

Letting Agents

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Landlords

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Developers

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Commercial

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Not sure what inventory inspection you need? Let us help you with our handy FAQs or contact us directly to discuss.

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Sample Reports and Pricing

Find out exactly what you can expect from an Assist property inventory report by taking a look at our sample reports. View our standard price list but do get in touch if you have any specific requirements.

View sample reports

View price list

How does it work?

Understanding the inspection process and choosing the correct property inventory report can be confusing. We have listened to your enquiries and have put together some FAQs to help make your booking as stress-free as possible.

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