About Assist Inventories

We are the only inventory company to offer a full money back guarantee; and with a dedicated office team for fast and easy booking, quick report turnaround time, 35+ professional and highly experienced inventory clerks – no wonder we are multi award-winning and trusted by hundreds of agents and landlords across London.

Experienced, dedicated and accredited property inventory professionals

Assist Inventories is headed by management with a wealth of experience in the residential lettings sector. This unique perspective means that we know exactly what a property inventory report should entail to keep disputes to a minimum. We’re happy to offer impartial guidance with any disputes or general property/tenancy related matters.

The management team and inventory clerks work harmoniously as we dedicate ourselves to providing the very best service at competitive prices to fully protect you in the event of a dispute.

Our property inventory services:

Inventory Check In. Check Out. Midterm Inspections. Inventory Schedule of Condition. Build to Rent. Commercial. Stock Taking. Deposit Return Management.

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The only inventory company to offer a full money back guarantee!
Landlords price bundle when buying a check in and check out together.
Expert Deposit Return Management, unique to Assist.
Huge discounts for regular Midterm Inspections
Online platform to manage all reports and tenancies.

Friendly, professional and knowledgeable office team.
Fast, easy and efficient booking process.
35+ professional and highly experienced and accredited clerks.
Bespoke pricing structures, discounts and commissions for agents/property managers etc.
Multi award-winning

Assist Inventories are the only MULTI-AWARD winning property inventory company and have the highest rating on Google in Greater London.

How we set ourselves apart:

Flexibility

Emergency bookings available, 7 days a week
Several hassle-free options to book an inspection
Last minute changes accommodated
Urgent reports prioritised
Liaison with tenants directly to organise timings

Cost Effective

Our pricing is competitive, clear and concise
We do not charge for travel, parking or congestion charges
Exclusive discounts and benefits available for Agents
Free Inventory Management Platform
Landlord pricing bundle

Attention to Detail

Reports describe, itemise and photograph every aspect of content in a property
Clerks will call if there any issues reading meters or testing alarms
Maintenance and cleaning issues will be reported immediately
Money back guarantee

Award Winning service

Over 20 years servicing the property inventory sector
Trained and highly experienced clerks that go through regular ongoing training and quarterly reviews
Insured with public and professional indemnity up to £2m

Our team.

The Assist Inventories team have won not one but seven customer service awards and finalists for five other awards! With a combined experience of 20 years in residential lettings we know exactly how to guide you through the inspection process and make sure you are looked after from start to finish.

Charlie Saunders

Founder & Director

Having sold his own London letting agency in 2014, Charlie set up Assist Inventories from scratch to provide top-notch property inventory reports that he couldn’t get as an agent. He’s currently busy whizzing around the UK providing solutions for our Commercial and Build-To-Rent Development clients.

Zoe Taylor

Director

With a background in B2B marketing and now an extensive career in inventories, you can find Zoe busy finding ways to improve the business. She’s passionate about providing top-notch customer service and still hasn’t stopped beaming from the well-deserved Distinction in Customer Service Award we won.

Ty Eweje

Operations Director

Previously one of our most valued clerks before joining the office, Ty brings us valuable insight allowing us to maintain our seamless internal processes that keep clients and clerks happy. Her past experience in Early Years Education and the Public Housing Sector, means she’s skilled at keeping us on our toes!

Scott Jarrett

Business Development Manager

What doesn’t Scott do is more the question! He’s been a Custody Officer for The Metropolitan Police, qualified as a PAT Tester, a Legionella Risk Assessor and an inventory clerk since 2008. He now looks after our business development department, selling our sparkling inventory services and products to new clients.

Alicia Skuza

Head of Inventories

Alicia certainly is multi-skilled not only as our exceptional head of inventories, she is ARLA qualified and an experienced Property Manager. Her attention to detail and attitude towards perfection is just outstanding!

Clair Hartigan

Head of Training

With an extensive background in education and social welfare, Clair joined us to manage our clerk training courses and their quarterly performance reviews. Her 10 years previous experience in training adults is in perfect alignment to the high-standards we demand from our clerks ensuring you get precise and detailed inventories every time.

AJ Bentley

Field Training Manager

Our talented AJ, splits his time gracing the West End stage, acting and being a highly regarded member of the team. He has superb attention to detail which he applies when honing our clerks skills during their field training. If you find him singing along to Abba during an inspection, and you are in the mood for dance, feel free to join in!

Sara Leoni

Property Viewing Manager

Sara has worked in the property sector for the last 5 years, then found her way to Assist Inventories and now manages our property viewing department. She has an extensive customer service experience, studies in business, economics and psychology which makes her a great asset when taking care of your clients and tenants.

Samir Suleman

Head Clerk

After graduating with a 2:1 in Business Studies, Samir fell by chance into property inventories and has never looked back. Luckily, for Assist, his self-confessed ‘border line OCD’ and his can-do attitude meant he was quickly promoted to head clerk and now also looks after our Legionella bookings. FYI – never offer him a brussels sprout!

Our Inventory Clerks

Our property 35+ specialist property inventory clerks are professional, courteous and well presented. All clerks are experienced professionals and go through regular on-going training. All 35+ clerk team are fully insured with professional indemnity and public liability, regulated and vetted by the AIIC and PRS for your peace of mind.

Who we help

Delivering accurate and detailed property inventory reports for Letting Agents, Landlords and Property Developers throughout Greater London, Surrey, East Sussex and Dorset.

Letting Agents

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Landlords

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Developers

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Commercial

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Not sure what inventory inspection you need? Let us help you with our handy FAQs or contact us directly to discuss.

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Directors Note

“My passion is for solutions and making a difference. I come from a background in residential lettings with many years of experience. Prior to Assist Inventories, I owned a lettings agency in Clapham, London. In 2014 I decided to sell up, and was left with modest financial gain from my hard work in setting up the lettings agency. My experience left me with the knowledge that I could offer a solution to the agents who still existed. I knew I could do a better job than any other inventory company I had used before and improve the way property inventory reports are compiled and used. My thoughts behind it are simple; if you are going to have an inventory done in the first place then it had better stand up to its functionality and protect your property. An inventory report, check in or check out needs to be able to stand up to scrutiny every time otherwise there is no point in having one in the first place. Assist Inventories was born from scratch – I did everything myself and worked 60-hour weeks to establish our reputation… 7 years on and we have 12 clerks and an amazing office team who control all bookings and provide an exemplary level of service and support. We have prevailed over hundreds of inventory professionals across the country winning awards from the AIIC, and we are trusted to look after some of the most prestigious properties in London.

Our growth has been due to the fact that I personally oversee everything on a daily basis to ensure the smooth running and that what I set out to achieve is being adhered to every day. All the clerks that work for us already have a minimum of 2 years’ experience, they then receive further training on the job until I am satisfied that the reports meet the high standards that the industry needs before going out on their own from a managing agent’s point of view that is great for their reputation as it shows due diligence and professionalism. I am proud of our journey, our team and our services.”

Don’t just take our word for it…

“I have worked with Assist Inventory for a number of years. The communication is simply excellent and swift. Their electronic reports are clear and easy to use. In comparison to other companies, their services are also more reasonably priced. Highly recommended to other landlords!”

Yuan Baumers, KT17

“Assist are fantastic. They are responsive and organized. The inventories are always of high quality and have been an essential form of evidence for us in deposit disputes.”

IPS London, SE6

“We first started using Assist when our current clerk let us down last minute for a booking. We were so impressed with their efficiency and the quality of the report that we now use them as our number one contact for all property inventories.”

Marsh & Parsons, W14

“They’re exactly what you want from a company, quick, responsive and takes the hassle out of trying to do them yourself! Worth every penny in my opinion.”

Craig Mootoo, N2

“Assist are absolutely superb, been using them for years and they are reliable, go the extra mile and great value for money. Wouldn’t use anyone else! “

JXL Developments, Essex

“Excellent service. Professional. Prompt. Pleasant. Thorough.”

Amanda Pierre, KT2

“Assist Inventories are an absolute pleasure to deal with. They compliment our business and make our job easier as they are super thorough and efficient”

Wigmore Jones, SW1